Do I need a Fan Card to get to the stadium?
No. You are encouraged to apply for chip cards and charge single tickets using them, however, if you have a paper ticket, you do not need an extra badge. However, if you do not have a Fan Card, you pay PLN 5 more than when you buy a paper ticket.

What documents do I need to buy a ticket?
You must present an identity card with a photograph.

Is it possible to buy a ticket for another person using my own identity card?
Yes. But when doing so, you take full responsibility for such a person during the match. During high-risk matches, you will be asked to present an identity card and give your PESEL number. In such a case, relevant information will be included in the announcement concerning the match and information about tickets sale on the club’s official website.

What documents do I have to have on me when entering the Wisła stadium?
According to the Polish law you must have an identity card for possible control by the law enforcement services or police.

How can I apply for a chip card?
You must fill in and submit an application for a Fan Card. A relevant notice is available in the Wiślacki Świat shop. You can also get the relevant application there.

Where and when can I get the ticket?
Tickets in pre-sale are always available in the Wiślacki Świat shop (entrance to sector B-see the map) or at sector B cash desks. On the day of the match tickets are available at cash desks at entrances to sectors 2 hours before the beginning of the event.

Who can see the match free of charge?
Free admission is available for children aged below 12 years, based on a relevant document confirming a child's age.

Who can get a discount?
For most meetings the club assigns 500 discount tickets for sector D for youths aged below 16 years. Relevant information can be found on the club’s official website before the match. The tickets are available provided that not all passes have been sold out.
For selected meetings discount tickets that cost PLN 10 are available for organised fanclubs from outside Cracow.

Where can I get additional information about the tickets?
At Wiślacki Świat shop at (0-12) 623 95 95 or bilety@wisla.krakow.pl.

What cannot be brought in the Wisła stadium during the match?
Pursuant to the Act on Mass Events Safety (Journal of Laws of 1997, No. 106, item 680, Art. 14, sect.2)-weapon, dangerous tools (devices), explosives, pyrotechnical materials, combustive materials, alcoholic beverages, intoxicating and psychotropic substances cannot be brought in.

Can I go to another sector during the match?
No.

Where can I get Wisła Kraków souvenirs?
Original football souvenirs of Wisła Kraków SA can be bought at Wiślacki Świat shop or in the club’s online shop.
During the match souvenirs are available at stands next to access ways to all sectors. Next to entrance to sector B the Wiślacki Świat shop is open during the match.